HelloAlpha provides me with all the…
HelloAlpha provides me with all the resources and help I need. If I have a question about anything to do with my health or wellbeing.
By Victoria R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
HelloAlpha provides me with all the resources and help I need. If I have a question about anything to do with my health or wellbeing.
By Victoria R.
Very fast service very fast delivery
By Shandrika B.
So nice getting this prescription in the mail it’s so convenient!
By Ali H.
Very caring and understanding help!
By Pamela W.
very nice customer service! it is very sweet company, they even send me the mask along with my new delivery!!!! Highly recommend
By janet
When I paid to get treated for bronchitis what I received instead was a message telling me to go see a real doctor and to get tested for covid (which I already had). When I told them this was essentially useless and asked for a refund they refused. THIS IS A SCAM DO NOT USE THEM!
By Emily K.
I'm in love with Alpha and it's only been two months! I get really excited about getting my meds in the mail because of the little surprise it comes with. The service is wonderful!
By Sarah S.
They sent inappropriate emails with protected and sensitive medical information in the subject line. No discretion.
By Completely D.
Response from Hello Alpha· Jun 20, 2020
Hi there - thank you for this feedback. We strive to ensure that any patient information is only discussed in you secure Alpha messaging portal, with your clinical and care team. Could you please send us a message at app.helloalpha.com/messages so we can further look into which email might have contained any personal information? We will make sure to resolve this. Thank you!