Customer service is exceptional @ alpha medical
Customer service is exceptional at alpha medical. Great start to finish explanation of process and the utilization of the product. Great service over all!
By Jenmac
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Customer service is exceptional at alpha medical. Great start to finish explanation of process and the utilization of the product. Great service over all!
By Jenmac
Alpha Medical is amazing! I get fast responses from the staff and medicine arrives quickly! It is so easy and fast!
By Jennifer D.
MY LAST SHIPMENT OF BC ARRIVED A WEEK AFTER I FINISHED MY LAST ONE SO I DIDN'T HAVE CONTINUOUS USAGE NOT SURE WHY THAT IS
By Misty F.
Basically a menu of medication with little to no guidance. I was seeking information about my options and when I asked for feedback about a specific option, I was sent a prescription instead of information. 24 hour response times and little to no interest in determining a good fit. Scary, actually.
By Sarah B.
Quick and easy, personalized care. No judgements, no stigma.
By Melissa
Great place for mental health.
By Daniel B.
Process was easy and fast, I got the help and medications I needed when I needed them. Very happy!
By Jessica M.
Good service
By Jessy G.