Always very knowledgeable and willing…
Always very knowledgeable and willing to help!
By selena S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Always very knowledgeable and willing to help!
By selena S.
Instead of talking to me about my needs, they only reviewed the answers to a survey.
By Jennifer
Response from Hello Alpha· Feb 5, 2021
Hi Jennifer - thank you for reaching out. The Alpha Medical Platform is asynchronous, meaning once you submit your online consultation, your Provider will review your medical history and suggest treatment for your needs via our HIPAA compliant messaging portal. Please note that the questions you respond to are clinically comprehensive and you also have the option to reach out to your Provider or the Alpha Care Team to discuss any additional needs you may have. That being said, we do encourage you to write to us at app.helloalpha.com/messages and we would be glad to further assist you. Please do not hesitate if you have any additional questions. - Jasreen
Such a quick and easy process. Dr. made sure I had the info I needed to review before starting the medication.
By Ed
I have had nothing but a positive experience with Alpha. they have been attentive and responded to my questions promptly. My meds were prescribed promptly as well. I seen other negative reviews, but I totally disagree. I would highly recommend. You don't have to worry about going to a doctor or being embarrassed about mental health with your general doc who does not understand. This has worked great for me. They were able to prescribe my antidepressants and all is well.
By Christina C.
Super easy to use! I was able to ask questions and the PA responded and answered everything. I will defintely be using again.
By Hailey W.
Excellent, responsibility, fast,
By Jessica P.
They were there when I needed them most. Thank you!
By alemaris D.
Thanks, I appreciate the service.
By Kristina T.