Great service
Great service, love everything about it.
By Maggie
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Great service, love everything about it.
By Maggie
very helpful, worked with exactly what i needed!
By Faith B.
I’ve been with Alpha for a while now and it’s a fantastic service. The nurse practitioner that I’ve been working with has been wonderful. Way better than any doctor that I’ve seen in an office. I’ve recently talked to her about switching anxiety medications. She gave me a few options and helped me understand each option. We both decided on a course of treatment together and planned on a follow up in a few weeks.
By Rachel R.
Oh my God! I am not sure who hired the receptionist but she is a very unpleasant unprofessional human being. I overlooked her non chalant, I don't care attitude for several but today was a different ballgame. I will be looking for a different doctor!
By Abimisola C.
Response from Hello Alpha· Feb 9, 2021
Hi Abimisola - thanks for reaching out. Is there a chance you may referring to another service? We do not have any receptionists on the Alpha Medical team since we are a telemedicine company. If you have any specific questions, we are here to help. Please do not hesitate to email us at [email protected]
I was looking for treatment for my toenails and found Alpha Medical. The virtual consultation was quick, easy and affordable, even out of pocket. My medication arrived by mail promptly and was packaged with care and all needed information. I’m more than pleased with this company and service!
By Heather H.
Excellent customer service!!
By David
I received my plan b before I received my birth control, I thought everything was coming together other than that shipping was fast
By Adriana Carrera M.
It was easy. Delivery was fast
By Marcelino G.