The only thing that we could improve is…
The only thing that we could improve is an App and a little bit quicker response time. I really Hope ADHD is added soon! This is a great start
By Ashley R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
The only thing that we could improve is an App and a little bit quicker response time. I really Hope ADHD is added soon! This is a great start
By Ashley R.
Got mine in today with a gift too. Love!
By SG
So far, I am very pleased with Alpha Medical. I answered some questions about my mental health, paid a VERY reasonable service fee and got an email from my new doctor within 24 hours. She included my results from the medical questions and suggested treatment options. I was given a say in what medication I would start and I was offered several links for reading material about my condition and self care guides. My prescription arrived just a few days after my initial inquiry. I've received more communication during this process with Alpha than my mother receives from her doctors office here in the town we live in. Way to raise the bar, Alpha! :)
By Chelsea L.
Muy rápido llegó lo que pedí , muy fácil de tener la consulta .
By Neyve A.
So convenient and quick!
By Danette G.
It doesn't seem ethical that medications are being prescribed to people with only a 10 minute assessment.
By Joelle
Response from Hello Alpha· Mar 2, 2021
Hi Joelle - Thanks for reaching out, Jasreen here from the Alpha Team. Similar to an in-person visit, our medical team does a thorough review of your medical history and symptoms before providing a treatment plan. The questions you are asked through Alpha are the same questions you would be asked at an in-person visit. Additionally, NCBI notes that the median talk time at an in-person visit is 5.3 minutes by a patient and 5.2 minutes by a physician (https://bit.ly/3sKXZK2). Please do not hesitate to let us know if you have any questions or concerns.
Good customer service!
By Shauna T.
Quick & efficient! Feeling so much better.
By Mariah D.