Awesome working with the people from…
Awesome working with the people from Alpha. Really helped me and welcomed my input.
By Janet
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Awesome working with the people from Alpha. Really helped me and welcomed my input.
By Janet
Fantastic customer service! One of my packages went missing and they helped me work it out and have been so helpful!
By Jennifer D.
Val returned my call quickly and helped me figure out where my medicine was. I truly appreciate the care and quick response. Thank you kindly. This was my first experience ordering medicine online. I’m super relieved. I don’t have insurance and was nervous.
By Amanda K.
This is a great way to get medical help for current times with covid as well as small and repeating medical problems that shouldn’t require months to book an appointment. Great follow up as well to questions and concerns. Makes things much more efficient.
By SPigeon
Honestly, if 0 stars were an option, I definitely give them that. DEPLORABLE customer service. Had to wait 13 days for them to tell me an outlandish charge for a medication. Now that I’m wanting a refund for a subscription that clearly DOESN’T CARE about mental health like they claim they do, they are dodging calls and not responding to any messages. I never again will use this site or recommend this site to anyone.
By megan M.
Reliable service!
By Sara T.
So far Alpha has been amazing! It is so convenient being able to do online consultations and get prescriptions filled from home. So far I would recommend them to anyone!
By SHELBY S.
Quick and affordable and I was very impressed with such quick responses to any questions I had. Medication shipped quickly. I was even given the opportunity to use my insurance for my prescriptions when the price would be less. I’m glad I found this service.
By Robin