My experience was great
My experience was great! The team was very informative & I was helped immediately! Quick & on point service. Thank you.
By Kim
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
My experience was great! The team was very informative & I was helped immediately! Quick & on point service. Thank you.
By Kim
Great service
By Heather J.
Delivered my medication faster than expected. Got a free chapstick in my box so that's cool lol. Doctor messages back quickly and my insurance covered everything. I'm looking forward to continuing the use of this service!
By Kyra S.
Canceled and they ignored my request and’s continue to send and charge for meds I don’t want.
By Jessica W.
Response from Hello Alpha· Nov 3, 2021
Hello Jessica, our care team will be reaching out to you in your Alpha patient dashboard regarding this. Please do not hesitate to message us if you have any additional questions or concerns.
Alpha medical has made it possible for me to be able to afford to work on my mental health which is priceless!
By Courtney
Per usual Alpha staff provided amazing customer service and I was extremely pleased with how fast my prescriptions were delivered.
By Lucy L.
Simple and easy very quick
By Krystal R.
Easiest doctors appointment ever. I described my symptoms, Molly, NP obtained a thorough history and ordered labs (that I had drawn at a local Quest Diagnostics). All questions were answered promptly by the Alpha Team or Molly, NP. I'd use this app again.
By Natalie