Better than going to the doctors office
Pros: Good customer service. Cons: Too many questions for simple prescriptions. Questions are redundant.
By Bill B.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Pros: Good customer service. Cons: Too many questions for simple prescriptions. Questions are redundant.
By Bill B.
Very convenient and easy to use.
By Allanya S.
Alpha Medical is the way to go in a new generation of medical treatment. With the rising costs of prescriptions and doctors visits, Alpha Medical is very discreet and thorough and offers a better option in diagnosis and treatment of many medical issues and they have a quick and easy way to get the prescriptions to your doorstep! I would and have highly recommended Alpha Medical to everyone I talk to. They use real doctors and offer great services for all questions about your health and medical needs! They get a 10 out of 10 in my opinion!
By Timothy M.
I love Alpha Medical! I used to use a different online service. It wasn't that great, then I found Alpha Medical! I got great service. And I get my shipment in a timely manner every time. I will definitely continue to use Alpha Medical in the future!
By Audrey Murie F.
You did a good job helping me when I needed it.
By Sarah K.
The greatest! Thank you for all you do!
By Kathryn A.
It does take a long time to hear back from anyone. I still have not received my medications.
By Christine
Response from Hello Alpha· Jan 14, 2022
Hi Christine, our care team will be reaching out to you in your Alpha patient dashboard regarding the issue(s) you have described. Please do not hesitate to message us if you have any additional questions or concerns.
Amazing fast and so responsive!
By Roger A.