Very convenient and affordable!
Very convenient and affordable!
By Julia P.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Very convenient and affordable!
By Julia P.
Great service and communication. Super quick shipping and easy to use website. Definitely will be using services again. Nothing but a great experience, and super quick assessment. Thank you :)
By Jenn S.
Great fast service
By Austin S.
The service has been great, it has helped me keep track of my pills.
By SouthCityBoy
I really appreciate this form of medical care and service with the hectic schedule that I keep. The response time is amazing -
By Cristal Blackwell L.
Useful and affordable way to obtain medication with or without insurance. Definitely cuts out the hassles of requesting time off, scheduling conflicts, etc. that come with requesting refills of some medications. Alpha was a lifesaver during the pandemic and I've continued to use their services ever since. Highly recommended, I've never had any issues and communication is always prompt. Great service!
By Kelly
Awesome providers. Fast response and affordable.
By Ashley
It is well documented in my file what my insurance will cover; however, Alpha continues to submit the wrong Rx so it gets denied and then I'm asked to pursue prior authorization or cash pay. It is frustrating and time-consuming to go around and around with Alpha team members about this every 3 months, especially when the notes are in my file about what is covered and the script hasn't been changed. Please better train team members to review files to ensure this run-around doesn't keep happening.
By Amy W.
Response from Hello Alpha· Mar 2, 2022
Hi Amy, Thank you for your feedback! We never want to disappoint our patients and your input is very valuable to us. Please reach out in your patient dashboard (https://app.helloalpha.com/messages) if you would like to further discuss this or if you need any additional assistance, we are always happy to help!