Great service!
Great service! Customer service and the nurses are awesome. Responding right away! Highly recommend!
By Teodora B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Great service! Customer service and the nurses are awesome. Responding right away! Highly recommend!
By Teodora B.
The evaluation was easy, the website is easy to use. I got answers quickly and I received my medication within a few days!
By Kimberly W.
Amazing service!
By Jillian M.
Quick and easy way to get birth control. Also other medical care as well.
By Bobbie
Easy and prompt service
By Stephanie
So convenient and easy!!! A friend of mine just started using Alpha after I recommended it, and she is very pleased as well.
By Brittany
This process was fast and easy. I did help speed it along by working with my insurance provider to find out which meds were covered. Once I had the medication options, I emailed Alpha and a nurse discussed my options. My Alpha care team gave me info to share with my primary care doc about any possible interactions. I gave them my preferred med choice and they gave me information to read and I had a tracking number the next morning. All in all it was about 5 days including the weekend.
By BETHANY M.
The provider prescribing medication was fast getting back to me. She prescribed Wegovy at first but when I checked with my insurance it needed a prior auth and Ozempic didn't. She listened to what I told her and changed medication. Fast shipping for medication. So far so good.
By Susan M V.