Convenient
Convenient, professional.
By Tiavonni N.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Convenient, professional.
By Tiavonni N.
The delivery is a little slow but they did send what I needed
By giuliana G.
Please correct my address on my RX. I’ve emailed and messaged several times. I’ve updated my address in my profile and my script still says the old address. I’ve even called trupill and they said alpha medical had to be the one to update it. I honestly don’t understand how something so simple hasn’t been corrected with such a sophisticated app/service. Overall I’ve been very pleased with alpha medical. Just frustrated that my address hasn’t been corrected. Thank you.
By Kelsey C.
Response from Hello Alpha· Jul 29, 2022
Hi Kelsey, our care team will be reaching out to you in your Alpha patient dashboard regarding the issue you have described. Please do not hesitate to message us if you have any additional questions or concerns.
This was an easy and efficient process. Even got quick responses over the weekend.
By Carol
Quick and efficient
By David F.
Alpha has been amazing! My practitioner is so patient. Jackie has walked me through both hormone changes and I have started titration on a new antidepressant. I have had lots of questions and she has been so responsive and helpful. I was seeing a psychiatrist in person and seeing a specialist at the CCF for PMDD and she has been way more helpful in treating my symptoms.
By Wes and Will’s World Toy R.
Very easy and saves time.
By Pauline R.
Always shipped on time. My provider is attentive and reviewed my medical information I submitted to carefully prescribe the most effective and safe medication. Discussed my risks with concern.
By Jenny