Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
Hello AlphaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Very efficient and responsive.
By customer
Response from Hello Alpha· Jul 9, 2025
Hi, That's wonderful to hear! We're so pleased that you found our service efficient and responsive. Thank you for taking the time to share your positive feedback!
Prompt, yet thorough, care of my illness. Very happy with the care I received.
By customer
Response from Hello Alpha· Jul 9, 2025
Hi, That's wonderful to hear! We're so pleased that you found our care to be both prompt and thorough, and that you are very happy with the experience. Thank you for sharing your positive feedback!
My experience was made great by my Doctor Who is understanding. I was able to get the medication that I needed to assist me to go back to my daily living.
By customer
Response from Hello Alpha· Jul 9, 2025
Hi, That's wonderful to hear! We're so glad that your doctor was understanding and that you received the medication you needed to help you get back to your daily living. Your positive experience is exactly what we strive for, and we truly appreciate you sharing it!
Very easy process, super quick response with questions. I have used this service off and on for 3 years. Very satisfied and would recommend the alpha service to anyone. It’s so convenient to be able to complete the visits via my phone. Grateful to have found them :)
By MAGGIE
Response from Hello Alpha· May 31, 2025
Hi Maggie, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with us over the past few years. It means a lot to know that you find the process easy, convenient, and responsive — that's exactly what we aim for! If there's ever anything more we can do to support you, don't hesitate to reach out.
They are so educated on the topic, understanding, very quick to respond. They really have changed my life for the better.
By Rebecca
Response from Hello Alpha· May 31, 2025
Hi Rebecca, Thank you so much for your thoughtful message. We're truly honored to hear that our care has had such a positive impact on your life. Our team is passionate about providing knowledgeable, compassionate, and timely support — and it’s incredibly rewarding to know that it’s made a difference for you. We're so glad to have been part of your journey and are here for you whenever you need us!
I appreciate access to my medication, but the cost goes up every year. And I understand why, but I literally JUST need my meds refilled every 3 months or so. I wish there was an option that took this into consideration.
By patient
Response from Hello Alpha· May 31, 2025
Hi, Thank you for your honest feedback — we truly appreciate you sharing your experience. We’re glad to hear that having access to your medication has been helpful, and we understand your concerns about the cost. We know that everyone’s needs are different, and your suggestion is a valuable one. I’ll be sure to pass this along to our team as we continue exploring ways to make care more flexible and accessible for all of our patients. If you have any questions about your plan or if there’s anything else we can do to support you, please don’t hesitate to reach out.
Experienced and caring providers
By customer
Response from Hello Alpha· May 31, 2025
Hi, Thank you so much for your kind words! We're so glad to hear that you've had a positive experience with our providers. Caring for our patients with compassion and expertise is at the heart of what we do. We're here whenever you need us!
I have lost over100lbs thanks to helloalpha. My only one complaint is sometimes the doctor isn’t the same for each visit. Some of the doctors aren’t as nice as others but other than that my experience has been great. Coming from someone who has major white coat syndrome this has been a life saver.
By customer
Response from Hello Alpha· May 21, 2025
Hi, What fantastic news! Congratulations on losing over 100 lbs with HelloAlpha – that's truly inspiring. We're thrilled to know we've been a life-changer for you, particularly given your white coat syndrome. We take your feedback about provider consistency and differing "bedside manners" very seriously. This helps us identify areas for improvement and ensures we're providing the best possible experience for all our patients. Thank you so much for your kind words and for being a part of the HelloAlpha family!
