Highly staisfied with the company
highly staisfied with the company
By Nico L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
475 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
helixvm.com is listed under Hospital & Emergency.
helixvm.com (helixvm.com) has 475 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
475 approved reviews, newest moderated first
highly staisfied with the company
By Nico L.
Quick but not really helpful for ordering labwork and following up. For ordering labwork, their provider could have used more diagnosis codes. For following up, anything complicated (to them) will result in a worthless referral to primary care, with no information given at all. Much better pricing elsewhere. DrSays would have been cheaper by self-ordering bloodwork. I could have self-paid for by bloodwork cheaper than the my $50 urgent-care copay to HelixVM. HelixVM could have used additional diagnosis codes for labwork, but the provider did not inquire with me. So some lab tests were not paid for by my insurance.
By Daniel
Made the process super easy, which was so nice after a frustrating experience trying to use a competitor. My complaint was reviewed nearly immediately and RX sent right away to my pharmacy. I found my go-to for virtual health visits!
By Tiffany W.
Helix provided excellent and prompt service with an accurate diagnosis and treatment plan, while staying at home!
By Rebekah M.
Awesome service! Quick and efficient
By Ebony L.
The Doctor was a great help 💙🙏🏼
By Marie E. S.
10/10 I recommend using again!!
By 1LuhDree
convenient
By Douglas L.