Answers were slightly different
Answers were slightly different, but kind of annoying going from the first to the third.
By Roxanne W.
Response from Helix Sleep· Jul 16, 2025
We appreciate you taking the time to share your thoughts!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
240 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Helix Sleep, we believe better sleep starts with a mattress designed for YOU. We are not a one size fits all type of mattress company. Every person sleeps differently, which is why Helix mattresses are thoughtfully engineered to support your unique body type, sleep position, and comfort preferences.Each Helix mattress is designed to promote proper spinal alignment and targeted pressure relief. By combining premium foams with responsive hybrid support, our mattresses help reduce aches and pains, improve sleep quality, and leave you feeling more refreshed and energized in the morning. Whether you sleep on your side, back, or stomach, Helix offers a customized sleep solution built to support the way you actually rest.Finding the right mattress is simple with the Helix Sleep Quiz. This quick, personalized quiz matches you with the mattress that best fits your body, sleep style, and comfort needs, taking the guesswork out of mattress shopping. From soft and plush to firm and supportive, Helix makes it easy to find your perfect fit.All Helix mattresses are designed and hand assembled in our U.S. facility using high-quality materials and thoughtful construction. We offer free shipping, a 365-night risk-free sleep trial, and a lifetime limited warranty, so you can feel confident in your purchase from day one.Helix is redefining how people shop for mattresses by focusing on personalization, comfort, and long-term support. With expertly designed products and a customer-first approach, Helix is here to help you sleep better, wake up feeling restored, and enjoy more comfortable days ahead.With Helix Sleep, better sleep starts tonight.
Helix Sleep (helixsleep.com) has 240 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 25 reviews with 4 stars · Clear filters
Answers were slightly different, but kind of annoying going from the first to the third.
By Roxanne W.
Response from Helix Sleep· Jul 16, 2025
We appreciate you taking the time to share your thoughts!
No complaints except queen mattress size was a little off in measurement with being slightly smaller than average queen size mattress (length/width). Otherwise, we are happy with purchase.
By Djoni C.
Response from Helix Sleep· Jul 16, 2025
Thanks for your feedback! We're happy to hear you're enjoying your mattress overall.
I am greatly enjoying my Helix mattress. helping me to get better sleep and rest.
By Daisy K.
Response from Helix Sleep· Jul 16, 2025
We're so glad to hear you're enjoying your Helix mattress and getting better sleep! Thanks for sharing your experience. Here's to many more restful nights ahead!
Easy to order and unpack.
By Dawn D.
Response from Helix Sleep· Jul 16, 2025
Thanks for sharing your experience, Dawn! Glad you found the ordering and unpacking easy!
Honestly I love it, I thought there would be more of a cooling aspect. Maybe that's just me, but the cooling is insufficient.
By Shark_ B.
Response from Helix Sleep· Jul 16, 2025
Thanks for your honest feedback! We’re so glad you’re loving the mattress overall, but we’re sorry to hear the cooling feel didn’t quite meet your expectations. Feel free to contact our support team to see if there might be another solution for you to help cool things off a bit more!
Shipping speed was fantastic
By Sam
Response from Helix Sleep· Jul 16, 2025
We’re glad to hear your mattress arrived quickly, Sam! Enjoy your new sleep setup!
Fast and easy
By Kyle R.
Response from Helix Sleep· Jul 16, 2025
Thanks for the feedback! We’re glad everything was fast and easy. Enjoy your new mattress.
it was ok and decent way to try to select a product name
By Garrett W.
Response from Helix Sleep· Jul 16, 2025
Thanks for your feedback! We're glad the selection process worked out for you. If there’s anything we can do to improve your experience, we’re always here to help.