Easy ordering
Easy ordering; fabulous product; prompt delivery, and packed perfectly.
By Richard
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
276 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HedgeApple is filled with stylish products, competitive prices, and all of the interior design ideas, professional advice and inspiration that you need to create beautiful, livable rooms. We want to take the fear out of home decorating and encourage people to feel confident about expressing their personal style in their homes.From our vast collections to our practical interior design tools, how to guides, decorating ideas and videos, our aim is to provide you with a personalized experience that will fill you with inspiration and leave you feeling excited about your design journey at hedgeapple.We are a small town business located in Lawrence, Kansas, in America's heartland. We run HedgeApple with the same care and personal service that is synonymous with small-town life. We pride ourselves on offering great products, great prices and great customer service.
Hedgeapple (hedgeapple.com) has 276 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
276 approved reviews, newest moderated first
Easy ordering; fabulous product; prompt delivery, and packed perfectly.
By Richard
Love all the selection and thrilled I was able to get the new pillows in record time.
By Leslie
Response from Hedgeapple· Jul 10, 2026
Thank you so much for the review Leslie, we're so glad you found us! - The HedgeApple Team
I had a problem. It was fairly quickly taken care of.
By Rebecca Lynn G.
Response from Hedgeapple· Jul 7, 2026
Thanks for taking a moment to leave us a review Rebecca. I'm sorry to see there was an issue but I'm so glad our team was able to make things right for you. That's what we're here for! - The HedgeApple Team
great delivery in well packaged crate and protection.
By customer
Response from Hedgeapple· Jul 6, 2026
Thank you for sharing your experience, we hope you love your new planters! - The HedgeApple Team
They have requested I review a product they never sent. I ordered a chair which was supposed to have free delivery. Then they notified me it would be several hundred dollars due to my "remote" location. I am just off 1-5, south of Seattle. Hardly remote. I told them that a nearby island shares the same zip code, but I don't live on the island. Didn't matter. They insisted it would take a ferry to reach me. I don't live on an island, I live in the suburbs! Order cancelled. Here's the review they wanted.
By Janice
Response from Hedgeapple· Jun 29, 2026
Hey Janice, We’re sorry this was frustrating. While your order initially qualified for free delivery, our carrier later confirmed an added delivery charge for this ZIP code based on how they service the area. We understand that does not feel accurate for your specific location, especially since you are not on an island. Rather than move forward and surprise you with the added cost, we reached out first and canceled the order at your request when you chose not to proceed. The review request was sent automatically after the order was canceled, and we understand why that was irritating. - The HedgeApple Team
the mirror I ordered I stunning. I found this mirror at a few other major retailers for twice the price. Not only was the price great, but they shipped my order within a day or two from ordering. Had I ordered from anthro, I would have waited for several months. Great service and great quality. shop small
By Catherine
Response from Hedgeapple· Jun 25, 2026
Thank you for leaving us a review Catherine! I'm so glad you gave us a shot, we hope to earn your business again in the future. - The HedgeApple Team
The chair I ordered was never delivered. The delivery company scheduled the delivery twice. After sitting at home all day, I got a call saying the driver was out of hours, they needed to reschedule. I scheduled it for the next week with another item from a different company. The brought my sofa from another company but said they couldn’t find my chair at the warehouse. So they knew but didn’t communicate. Hedgeapple did absolutely nothing to help rectify the situation. Nothing! I asked them to ship me another chair. Nope! Gotta wait 8-10 days for the warehouse to look for the chair after they had already been looking for five days. Finally called and asked for a refund. No I’m sorry. Let me look into it further let me make this right just issued the refund.
By David
Response from Hedgeapple· Jun 25, 2026
Hey David, We’re really sorry this turned into such a frustrating mess. Waiting around for deliveries that don’t happen is very annoying, and we completely understand why you were upset. From our side, once we were notified they couldn’t locate the chair, we had to give their warehouse time to complete the search before we could move forward with a replacement. When you decided you’d rather cancel, we refunded the order right away. We’re sorry the delivery company dropped the ball here, and we’re also sorry the process left you feeling like we weren’t helping. I can assure you that was not our intention. - The HedgeApple Team
The item I ordered matched exactly as they said it would! Quality product!
By Jackie
Response from Hedgeapple· Jun 18, 2026
Thank you for the review Jackie and for giving us a try! - The HedgeApple Team