Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
276 reviews
HedgeappleSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HedgeApple is filled with stylish products, competitive prices, and all of the interior design ideas, professional advice and inspiration that you need to create beautiful, livable rooms. We want to take the fear out of home decorating and encourage people to feel confident about expressing their personal style in their homes.From our vast collections to our practical interior design tools, how to guides, decorating ideas and videos, our aim is to provide you with a personalized experience that will fill you with inspiration and leave you feeling excited about your design journey at hedgeapple.We are a small town business located in Lawrence, Kansas, in America's heartland. We run HedgeApple with the same care and personal service that is synonymous with small-town life. We pride ourselves on offering great products, great prices and great customer service.
Hedgeapple (hedgeapple.com) has 276 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
276 approved reviews, newest moderated first
Angie was extraordinary helpful when I mistyped the zip code so my order didn't go through initially. Thank you.
By Kansas R.
Response from Hedgeapple· Jun 19, 2023
Thank you for your review! I'm glad to see Angie was able to assist you with your order. If you ever need anything else, don't hesitate to reach back out.
Amazing is the short answer. Hedgeapple not only has beautiful furniture but beautiful employees as well. The lady that helped me out was truly wonderful. She was highly professional but friendly and very accommodating. I would highly recommend Hedgeapple to anyone looking for great service and quality furniture.
By Danielle
Response from Hedgeapple· Jun 19, 2023
Thank you so much for your review and taking the time to let us know how wonderful your experience was working with our team. Please come back anytime you're searching for your next piece of furniture, we would be honored to work with you again.
I was happy with the purchase from beginning to end. I would use this company again!
By Deborah V.
Response from Hedgeapple· Jun 19, 2023
Thank you for your review, we would love to work with you again!
Good customer service
By ANNA
Response from Hedgeapple· Jun 19, 2023
Thanks for your kind words about our customer service team. We are here to help anytime you need!
Great service, prompt shipping!
By Lynda
Sent wrong product and trying to return product took 3 days to get a response on what to do. Customer service should be able to have things returned without waiting 3 days for a warehouse to decide if they will take back an item that wasn't what I ordered. While they didn't want it sent back and did refund me, after 3 days, I wasn't impressed plus I'm stuck with a lamp I didn't want and have no intention of using. Not ideal.
By ter
Response from Hedgeapple· May 15, 2023
Good Morning Tamara, Thank you for taking the time to leave us a review about your returns experience. I'm very sorry to hear it did not meet or exceed your expectations. I have made some notes regarding how this claim was handled and will discuss with the team to ensure we are doing everything possible to make it better for future claims. Have a great day, The HedgeApple Team
Easy purchase. Superlative customer experience from Megan Reetz, incredibly responsive, helpful, action-oriented. If I could order all my home decor from you, I would!
By Maly
Response from Hedgeapple· May 15, 2023
Hello Maly, Thank you so much for your kind words, we hope you love your new side table! If you ever need anything in the future, don't hesitate to reach out. We can't wait to work with you again. Have a great day, The HedgeApple Team
The customer service was great. Hopefully I’ll get my merchandise soon
By CAROLYN
Response from Hedgeapple· Apr 26, 2023
Good Afternoon Carolyn, Thanks for your review, I am so glad to hear our customer service met your expectations! Taking a look at your order, I do see here the estimated "ship-by" date is May 5th. Once the mirror has shipped, it should only take about 3-5 business days in transit. We'll be sure to email you tracking information the moment it becomes available! Thanks again, The HedgeApple Team
