Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
40 reviews
Hed Cycling ProductsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The leader in carbon wheel technology. A family owned and USA-based company creating the best bike wheels. Adapting for each terrain, for each rider – is a process we don’t take lightly. From design to production, we address every aspect of bike wheel performance, from aerodynamics to weight and stability.Our expertise. Your advantage. Unlock next-level speed with HED wheels.
Hed Cycling Products (hedcycling.com) has 40 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 30 reviews with 5 stars · Clear filters
The customer service, Chad and Andrew were great and very patient in answering all of my questions. Thank you both!
By Ben C.
Response from Hed Cycling Products· Jan 15, 2026
Hi Ben, Thank you for the great review. We are glad Chad and Andrew were able to answer your questions and provide patient support. We appreciate you taking the time to share your experience. Best regards, HED Cycling Team
Hed Jet 4 Black Rear Wheel came fast in a mint box. Why i ride HED wheels where ever possible and still resist disc brakes on a road bike. Especially when Blacks are so nice.
By ryan G.
Response from Hed Cycling Products· Jan 15, 2026
Hi Ryan, thanks for the review. Happy to hear your Jet 4 Black arrived fast.
Good service quick turn around and fast shipping
By paul S.
Response from Hed Cycling Products· Jan 15, 2026
Hi Paul, Thank you for the review. We are glad to hear you had a good experience with quick service and fast shipping. We appreciate your support. Best regards, HED Cycling Team
Excellent skewers for my rim bike. HED is quality.
By Kate
Response from Hed Cycling Products· Jan 15, 2026
Hi Kate, Thank you for the review. We are glad the skewers worked well for your rim brake bike and appreciate your kind words about HED quality. Best regards, HED Cycling Team
Chad Myhre was exceptional! He responded instantly and constantly kept me informed of what was happening. He answered every question I posed to him. It was wonderful to deal with a customer service rep who is so knowledgeable of the cycling industry and is clearly an avid cyclist.
By David S.
Response from Hed Cycling Products· Jan 15, 2026
Hi David, Thank you for the wonderful review. We are glad Chad provided clear, responsive support and kept you informed throughout the process. We appreciate you riding with HED. Best regards, HED Cycling Team
Brilliant. Great wheelset, and helpful customer service. Wheels received quickly and well packaged.
By D.A.
Response from Hed Cycling Products· Jan 15, 2026
Hi, Thank you for the kind review and for riding HED. We are glad to hear you enjoyed the wheelset and had a good customer service experience. We appreciate your support. Best regards, HED Cycling Team
