Best support
I had problems due to my ignorance and what normally would have to take me several hours with the support of other hosting, here they attended to me in a matter of minutes fixing my problems immediately
By Josse B.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
166 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer powerful and reliable Minecraft hosting services.
HeavyNode (heavynode.com) has 166 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
166 approved reviews, newest moderated first
I had problems due to my ignorance and what normally would have to take me several hours with the support of other hosting, here they attended to me in a matter of minutes fixing my problems immediately
By Josse B.
One of the best performing servers I have worked with. Amazing Company, amazing service, amazing staff. Support answering 24/7 always asking if there's anything they can help with more. Solving all problems, even offering things to help me out if i have any issue. I would give 6STARS for them. !!!!
By Deividas J.
Both my support tickets, even one with low priority, got answered very quickly (by Rodrigo) and were helpful. Also, the prices are very low. I mean, VERY low. And it's not a scam, what I considered after reading their prices. Honestly the best hoster I ever had. The UI is also easy to understand, but you can, if you want to, access via SFTP, which was incredibly useful for me. Of course there's also an online version where you can upload, delete AND EDIT (!) Files.
By R. B.
Reliable servers, cheap prices and the best support help there is! My support tickets get answered really quickly, some even 10 minutes after I've sent it and all responses come back to me within 8 hours or so. Simply amazing.
By Mc G.
Absolutely amazing customers service and price, both are mind blowing would recommend this company to anyone who wants a minecraft server of any kind!
By Jacob
The prices are great and the support is really good the person that helped me was nekoli and he made everything simple 10/10 for sure
By CYLOXZ3 “.
Am shocked by what’s included with their budget plans. Their hella cheap the ping is beyond amazing! & the support guy is a beast. Whenever I needed something (extra port etc) they would help me out. One suggestion might be making it possible for users to see their backups directly instead of having to contact support.
By Maikel
The owner is one of the nicest people you will ever meet. Server uptime is unreal, one of my VPS's has had over 100 days of uptime and still going with no interruptions!
By Above Average D.