Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9 reviews
HealthyLine OutletSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HealthyLineOutlet.com is the only distributor of used and open box items from the official HealthyLine brand.
HealthyLine Outlet (healthylineoutlet.com) has 9 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
9 approved reviews, newest moderated first
Using a RAINBOW heating mat helped me to alleviate muscle tension and back pain. I also incorporate it with other self-care practices such as exercise and stretching. Great product for its price.
By Viktoria
Response from HealthyLine Outlet· Feb 2, 2023
Thank you Viktoria! It's great to hear that you've incorporated it with other self-care practices. Remember, maintaining a well-rounded self-care routine is key to managing pain and promoting overall health and well-being.
My $852.71 order of a HealthyLine Platinum 4018 Mat, made via ebay, never arrived, despite the tracking provided by the company showing so. Upon reaching out to the company, the company did not attempt to reconcile or work with me towards a solution, but simply stated that their systems showed that it was delivered. I will no longer do business with this company.
By Thien
Response from HealthyLine Outlet· Jan 13, 2023
It is unfortunate to know that you did not receive our amazing product. Once the package is shipped from our warehouse, we have no authority over the shipping company. It is up to the customer to follow up with the tracking number. If the tracking information of a shipment shows delivery issues or shipment issues, it is important to reach out to make a claim with the carrier and inform us of the situation within 3 days. We can open a claim on our end. As we can see from the history we sent you message with product information and a reminder that your product was shipped on November 22nd. The package was delivered on November 28th and your first attempt to contact us mentioning any issues was on January 6th. It's unfortunate that you notify us only after 39 days that you didn't get the package when we thought you happily using your product You can still file a claim with UPS but unfortunately, there's nothing we can help you with from our end.
My discounted mat arrived and was in excellent condition. The product is amazing. Angelina had great customer service and went the extra mile to get me the platinum mat I wanted. Thank you! Paul
By Paul
Response from HealthyLine Outlet· Dec 12, 2022
Thank you Paul! We will share this with the team to let them know to keep up the amazing work
I have used this company's products for over a year now and they have completely taken away my pain and soreness. I highly recommend everything they do.
By Peter Jamison Pansilva L.
Response from HealthyLine Outlet· Dec 12, 2022
Thank you Peter for sharing your experience with us. Glad to hear you enjoy our products.
Great product and super fast service. I was impressed by the quality and enjoyed the buying experience.
By Katelyn
Response from HealthyLine Outlet· Jul 11, 2022
Thank you, Katelyn! We appreciate your feedback!
Can't express my gratitude enough for Healthyline Outlet. The pain relief I feel in my lower back and legs is so impressive. Literally have been using my products everyday
By Stefany B.
Response from HealthyLine Outlet· Jun 7, 2022
Thank you, Stefany! We are happy to hear you are feeling better.
I have to admit, I was a little skeptical going with a “best deal” item. When I got it, it was in phenomenal condition and worked like a charm. Have only used a few times and already feeling a difference! 10/10!!
By Carl C.
Response from HealthyLine Outlet· Jun 7, 2022
Thank you Carl! We are glad you like your item.
I love my heating mat! It helps when my back or shoulder hurts. It seems worth the investment
By Anel B.
Response from HealthyLine Outlet· Jun 7, 2022
Thank you Anel, we appreciate your feedback!
