Jad was very good but jm having trouble…
Jad was very good but jm having trouble with the mat to be honest
By Nev
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
293 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HealthyLine is an FDA registered company with the world’s largest selection of heated natural gemstone therapy mats. Based in New York and starting in 2013, HealthyLine quickly became the industry leader by implementing the most effective materials, combining different technologies, such as infrared (FIR), pulsed electromagnetic field therapy (PEMF), negative ions, photon light, and magnetic therapy to create advanced naturally powered heating pads and devices.
HealthyLine (healthyline.com) has 293 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
293 approved reviews, newest moderated first
Jad was very good but jm having trouble with the mat to be honest
By Nev
Amazing customer service. Amazing product. I sleep on my mat every night and it relaxes me and gives me much comfort and relief from arthritis pain in my hip and soothes my back muscles too. It certainly was a good investment as I was able to really cut down on chiropractic visits and saved time and money and pain as a result. My mat stopped functioning at one point and so I upgraded which was easy and fast. I now have a full size mat and I can't say enough good about it or the way the company handles my calls and the replacement. Just wonderful!
By Anne
Excellent Product, Price, Customer Service and Warranty. I shopped around and even entertained looking at the Bemer. I was very impressed with what HealthyLine had to offer and even more impressed with the customer service. I am extremely pleased with all my products and the money I saved! I highly recommend HealthyLine 😁
By Rebecca
Jade has been very helpful and quick to help me with any concerns or issues I’ve had. I love my clay mat and will absolutely do business with Healthy Line in the future!
By Chloe
I used the device for the trial period but found no results.
By Edwin
The Mat is the best. Makes you feel the best.
By Ahmed
I’ve had my mat for past 3 years, I love it!! Makes all the difference in coziness, my dog loves it too.
By Uma
Love my HealthyLine Mat... I couldn't live without it. I use it every day and it gives me so much comfort and pain relief. I had an issue last year w/ my mat and controller and customer service was excellent. They helped me and resolved my issue. So happy I found HealthyMat and saved so much money compared to if I would have gotten BioMat instead.
By Kate