I love my mat.
I love my mat.. I was in a bad car accident and It is helping me relax the muscles in my back.
By Cathy
Response from HealthyLine· Oct 4, 2019
Thank you for your review. You are appreciated!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
293 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HealthyLine is an FDA registered company with the world’s largest selection of heated natural gemstone therapy mats. Based in New York and starting in 2013, HealthyLine quickly became the industry leader by implementing the most effective materials, combining different technologies, such as infrared (FIR), pulsed electromagnetic field therapy (PEMF), negative ions, photon light, and magnetic therapy to create advanced naturally powered heating pads and devices.
HealthyLine (healthyline.com) has 293 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
293 approved reviews, newest moderated first
I love my mat.. I was in a bad car accident and It is helping me relax the muscles in my back.
By Cathy
Response from HealthyLine· Oct 4, 2019
Thank you for your review. You are appreciated!
I been using Healthyline rainbow mat , pillow & jade bolster in my practice and my clients are getting positive benefits from Frequently having mat sessions is been helping them with numerous health issues finding relaxation and balancing overall sense of well-being ! Plus customer service support is Excellent Jade has surpassed my expectations I highly recommend their products and customer service! Thank you for develop all the excellent products to enhance our health!
By Yani
Response from HealthyLine· Oct 4, 2019
Thank you for your kind words. We are grateful for you!
One of the best investments that I did for my health. It’s a great line with excellent customer service; always available to answer your questions and guide you to find the best mat for your needs without a sales pitch. Ever since I started using their mats I feel so much better, much much less pain & function better! I am so happy and satisfied with the product that I bought and gave to some friends. I highly recommend it to everyone. Thank you for making them!
By Evana
Response from HealthyLine· Oct 4, 2019
We appreciate you!
Love my mat so much. It is incredibly helpful to my wholeness and BEing. And customer service is wonderful. Thank you!
By Ashtani
Response from HealthyLine· Oct 4, 2019
You are welcome. We appreciate you!
I have no complaint about the products. I made an overpayment of over $500. It has been almost 2 months and I still have not received the refund, despite repeated phone calls and emails. I told them twice I was going to file a dispute with my credit card. I still have not heard. I shall call Visa now.
By GigiLiz
Response from HealthyLine· Apr 12, 2019
Hello Elizabeth, You should have received your refund. Please call me at (888)774-4422. I can assist you. Have a wonderful day! Stay healthy Jade
I love my mat and really believe it helps me. Also when my mat quit working the customer service was amazing.
By Happy C.
Response from HealthyLine· Apr 12, 2019
Thank you for being our customer. We appreciate you. Have a wonderful day!
I'm unhappy with the InfraMat Pro and the response HealthyLine has given. They promised to deal with it and send me a device but this has not happened and they have ignored my e-mails for months now.
By AS
Response from HealthyLine· Apr 11, 2019
Please call (888)774-4422 for assistance. Thank you. Have a wonderful day! Stay healthy Jade
Awesome product. Crystals make a positive difference.
By Debra P.
Response from HealthyLine· Apr 12, 2019
Crystal are amazing. Thank you for being our customer.Enjoy!