HealthLabs.comReviews of healthlabs.com

I ordered a test for my husband. They did not provide a receipt. When I got my credit card bill it was $10 higher than the price I ordered it at.

This is fast and easy. You can test when you have time at a convenient location. Consultation is easy if you need it. I really like the fact that I dont have to go to a physicians office where there are sick people. The price is more than a copay, but a lot more efficient, so worth it!

Had a good experience, it took some time for the reports but rest was good.

in and out friendly experience.

I am very happy with HealthLabs.com. I have been using their services for over a year. It is great to be able to order your own tests. My HMO will only pay for a certain amount of tests. So, I am very glad to be able to get those tests that I need on my own.

Quick and got my results back in 24 hours

Beware! Service is only for 18 years or older, and "cancel anytime" does involve a 20% cancellation fee. I placed the cat allergy test for myself then attempt to place an order for my kids, too late to learn. Since we can't get a test for the kids, I do not need it for myself. I called within 15 minutes and tried to explain, but seem like a click of order cost me 20% of my money. READ CAREFULLY BEFORE PLACING AN ORDER.

I went in for a blood sample on a Monday at Quest diagnostics after having to leave work early to do so. The lady at the building was very nice. However after 3 days I still dis not have a results notice. They put a trace on my test and I called just to make sure because the blood test results were very important. The customer service at health labs told me they’d track down my blood sample. Fast forward 5 days to Saturday and still no results and I get word I have to go back in to give another sample because they misplaced my previous one. The facilities are closed on saturdays after 12 and all day Sunday so I have to wait till Monday to go in again. When asked if they could expedite my results and waive the 50 dollar fee for doing so I was told no. Even after they had delayed my results and by 4-5 days essentially and misplaced my blood specimen.A 50 dollar fee isn’t a huge issue but it’s the circumstances behind it by which I have a huge issue now. I work in the health field and have all the patience in the world but you think they’d be a bit more accommodating after such a situation and having to need these results. Here’s hoping it goes better this time around