Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,644 reviews
HealthCare SelectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare Select helps older adults access free and reduced-cost resources to save time and money, as well as improve overall health. See what services may be available to you with a free Healthcare Select membership today.
HealthCare Select (healthcareselect.com) has 4,644 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,644 approved reviews, newest moderated first
The people that are in customer service are very helpful although I was put on hold alot.
By Teresa B.
Response from HealthCare Select· Jun 4, 2026
We're happy to hear our team was helpful. We regret the hold times and are working to improve.
Being honest I have never experienced anything like the runaround I'm getting from HealthSpring. I'm being delayed coverage because the "enrollment team" needs to confirm my qualifying condition. They claim they sent a fax to my doctor so, I called and that's not true. I have been calling everyday this week because I have serious medical conditions that can't simply be delayed. I provided my doctors fax number. I keep being told the same thing "I'm sending an email to the enrollment team they will respond in 24hrs and I will call you.." Guess how many calls I've received? 0
By Tony
Response from HealthCare Select· Jun 4, 2026
We understand the urgency of your medical conditions. We are actively looking into this matter to ensure your enrollment is processed efficiently and to improve our communication.
Everyone was very helpful and answered everything I ask
By Nelda A.
Response from HealthCare Select· Jun 4, 2026
We're happy our team was helpful and answered all your questions. Thank you for your positive feedback.
Prompt communication
By Tin W.
Response from HealthCare Select· Jun 4, 2026
Thanks, Tin!
The man was very helpful and I found out I might qualify for help here at home. That’s awesome!! I need to call right now and see if I qualify
By cyndiwoodrum
Response from HealthCare Select· Jun 4, 2026
We're so happy to hear about your positive experience and the helpful information you received. We hope you qualify for the assistance!
Yes, my experience was great!
By Marie A.
Response from HealthCare Select· Jun 4, 2026
We're glad you enjoyed your experience. Thank you for your positive feedback!
I dislike being on the phone for over an hour!
By BRENDA P.
Response from HealthCare Select· Jun 4, 2026
We understand your frustration with long wait times. We are working to improve this.
Very good points in your career.
By Barrf J.
Response from HealthCare Select· Jun 4, 2026
We appreciate your kind words.
