Super helpful and fast
Super helpful and fast
By Ronald Tate J.
Response from HealthCare Select· Jul 13, 2026
We are so happy to hear that you found our service helpful and efficient! Thank you for taking the time to share your positive experience.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,644 reviews
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Healthcare Select helps older adults access free and reduced-cost resources to save time and money, as well as improve overall health. See what services may be available to you with a free Healthcare Select membership today.
HealthCare Select (healthcareselect.com) has 4,644 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,644 approved reviews, newest moderated first
Super helpful and fast
By Ronald Tate J.
Response from HealthCare Select· Jul 13, 2026
We are so happy to hear that you found our service helpful and efficient! Thank you for taking the time to share your positive experience.
I'd give 4 stars. The first person I spoke to was very nice, but he left off one of my specialist doctors and the 2nd person I spoke to was a little rude and rushed. I mentioned it to her but she didn't seem concerned. Other than that, it was fine. Thank you
By BARBARA F.
Response from HealthCare Select· Jul 13, 2026
We appreciate your feedback and are sorry to hear about the inconsistency in service you experienced. We are addressing the issues with our team to ensure all specialists are accurately noted and that every interaction is handled with the utmost care and professionalism.
Excellent extremely helpful answered all my questions. Agent was very kind and patient with me !!!!!!!
By Mary L.
Response from HealthCare Select· Jul 13, 2026
We're so happy to hear that our agent was extremely helpful, kind, and patient while answering all of your questions. We appreciate your positive feedback!
MJ did an awesome job and he was so kind throughout the process very professional and patient! Thank you for solving my problem. I am sure me and Aetna will have a beautiful professional relationship. I just wish that once it was done a communication could have went out to stop all these harassing calls! However MJ was EXCELLENT!!! Represents well!
By Charlene
Response from HealthCare Select· Jul 13, 2026
We're so glad to hear about your positive experience and that our team member provided excellent, professional service in resolving your issue. We appreciate you highlighting their patience and helpfulness. We also understand your concern about continued communications after resolution and are looking into how we can improve that process for a smoother experience. Thank you for your valuable feedback.
I just started I’ll let you know later
By Karima A.
Response from HealthCare Select· Jul 13, 2026
We appreciate you taking the time to share your initial thoughts with us. We look forward to hearing more about your experience soon!
Everyone has been super friendly. But it's a lot of info to take on.
By Samara S.
Response from HealthCare Select· Jul 13, 2026
We're so glad to hear that our team was friendly! We understand that there can be a lot of information to process, and we appreciate you sharing your feedback.
Medicare transferred me to healthcare select for non emergency transportation. Instead of addressing my inquiry agent kept throwing other services at me. They then hung up on me when I showed no concern in other services. They never addressed my transportation issue.
By Andrea
Response from HealthCare Select· Jul 13, 2026
We understand your need for non-emergency transportation was not met. We are reviewing this incident to improve our service.
Connie took the time needed to make sure I got it all right with my meds. I appreciate her kindness and knowledge
By Sandra W.
Response from HealthCare Select· Jul 13, 2026
We're so happy to hear that our team member took the time to ensure you understood everything about your medications. We appreciate your positive feedback regarding their kindness and knowledge!