Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,644 reviews
HealthCare SelectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare Select helps older adults access free and reduced-cost resources to save time and money, as well as improve overall health. See what services may be available to you with a free Healthcare Select membership today.
HealthCare Select (healthcareselect.com) has 4,644 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,644 approved reviews, newest moderated first
You satisfied all my needs and concerns. Kind, proffesional and helpful.. Great service Thank you
By Anthony L.
Response from HealthCare Select· Sep 1, 2026
We are so pleased to hear that we were able to satisfy all your needs and concerns. Thank you for recognizing our team's professionalism and helpfulness. We appreciate your kind words!
nice and friendly people
By Teney K.
Response from HealthCare Select· Aug 14, 2026
We are so glad to hear that our team was nice and friendly during your visit with us. Thank you for sharing your positive feedback; we truly appreciate it.
The service that you are provided was exceptional very easy to understand and the operator was very pleasant and very patient
By ANDRE
Response from HealthCare Select· Aug 14, 2026
We're so glad to hear that the service you received was exceptional and easy to understand. It's wonderful that our operator was pleasant and patient. Thank you for your positive feedback!
They take there time and went over everything
By Kim N.
Response from HealthCare Select· Aug 14, 2026
We're so glad to hear that you appreciate the time we take to thoroughly go over everything with you. Thank you for your kind words!
I would like to file a formal complaint regarding the poor customer service I received from Candace Hatcher at Healthcare Select. During our phone conversation, Candace was rude and unprofessional. When I asked questions about my healthcare coverage, she was unable or unwilling to provide clear answers. Instead of listening to my concerns and assisting me, she responded in a dismissive manner. The situation became even more frustrating when she abruptly ended the call and hung up on me before my questions were answered. This level of customer service is unacceptable, especially when customers are seeking important information about their healthcare. I respectfully request that this incident be reviewed and that appropriate action be taken to ensure customers are treated with professionalism, respect, and courtesy in the future.
By Ricky C.
Response from HealthCare Select· Aug 14, 2026
We appreciate you taking the time to share your experience with us. We are concerned to learn about the difficulties you encountered and the unprofessional service you described. We take your feedback seriously, especially regarding the clarity of information and the abrupt end to your call. We are reviewing this incident internally to ensure our team provides the professional and respectful assistance our customers deserve when discussing their healthcare coverage.
The agents who spoke with me were very professional and experiemced. They were able to satisfy my health needs. Another agent called me this morning to check whether l needed any assistance. I said no; she gave me telephone numbers to call anytime l need help.
By William H.
Response from HealthCare Select· Aug 14, 2026
We're so glad to hear that our agents were professional and experienced, and that they were able to satisfy your health needs. It's wonderful that you felt supported with follow-up as well!
The agent we spoke to was very knowledgeable and patient with us, and the doctor made my mom very comfortable and relaxed that made me very happy
By Lavinia B.
Response from HealthCare Select· Aug 14, 2026
We're so happy to hear that our agent was knowledgeable and patient. It's wonderful that the doctor made your mom comfortable and relaxed, making you very happy!
Great experience with Josey . He is very knowledgeable and very patient and helped us so much. Robert was very good as well.
By Iffat Begum Zahir H.
Response from HealthCare Select· Aug 14, 2026
We're so happy to hear that our team was knowledgeable and patient, and that they were able to help you so much. Thank you for your positive feedback!
