too loud
too loud they never responded to my offer to get a different unit and credit the amount I paid got first to other unit they offered $100 refund for the first unit but never refunded
By Louis R.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
34 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Health Beauty Machine, we are more than a brand—we are your trusted partner in respiratory care. Born from a vision to redefine accessibility to clean, reliable oxygen therapy, we specialize in crafting high-performance portable and home oxygen concentrators designed to empower lives, one breath at a time. Whether you’re seeking a lightweight companion for daily adventures or a dependable solution for at-home wellness, we’re here to bridge the gap between medical necessity and everyday convenience.
Health Beauty Machine (healthbeautymachine.com) has 34 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 5 reviews with 1 star · Clear filters
too loud they never responded to my offer to get a different unit and credit the amount I paid got first to other unit they offered $100 refund for the first unit but never refunded
By Louis R.
Been waiting forever for the portable oxygen to come in, and still don’t know when it will be here.
By Patricia
This machine does not work as advertised. Do not buy
By Michael D.
he died due to not enough flow, not fit for purpose, but they wouldn't listen.
By neil D.
Very loud Doesn't have more than air coming out No oxygen
By Connie P.
Response from Health Beauty Machine· Nov 18, 2025
Dear Customer Thank you very much for your feedback; we take it very seriously. Regarding the noise issue you mentioned, our product manual does state that the operating noise level is approximately 55 decibels, but we apologize that the actual experience did not meet your expectations. Regarding the oxygen production effect you reported, our oxygen concentrator has an oxygen flow rate of only 2L and a concentration of only 30%. We humbly accept all criticism and suggestions and will use your feedback as an important basis for optimizing our product. We apologize again for this unsatisfactory experience and thank you for helping us improve. sincerely Health Beauty Machine customer service team