Healing Frequency Generator: Buyer beware on this one!
Buyer beware on this one!! I ordered a Healing Frequency Generator which was sent within a reasonable time. I was concerned when I opened the product because it was not very well constructed. It had an unprotected circuitry board with a micro USB power port exposed. I learned how to operate the device after reaching out 3 times to clarify the instructions and diagram, which did not match the device. (However, customer service was very responsive, quick and communicated clearly.) Finally, I felt I was using it appropriately and having some benefit. Unfortunately, the cord is rather short, as I have seen other customers post complaints about, and ithe device slipped from the bedside table. As i feared, the shoddy construction could not survive a soft bump against the mattress and soft carpet!! The exposed micro USB port was loosened by the USB jack attached and bent. I gently pressed it back down into place but it just fell off. I could not restore contact power again. The website advertises a 1 Year warranty. The incident occurred after 2 months of my ownership. I contacted them, told them I'd like to return my device and have it replaced, and asked how to go about that. I expected to pay the shipping to them. They informed me that I was past the 14 day return window and advised me to find an electronic technician to get it repaired at my expense. I DO NOT recommend this company nor do I recommend the product unless the buyer is willing to treat it like fragile glass and gamble on its destruction with regular and gentle use. Money NOT well spent!
By Christy B.


