HeadwayReviews of headway.co

Excellent customer service, and ease of use. Works with therapists to help navigate the challenges of accepting insurance. Greatly enhances workflow.

Connecting with other therapists

I appreciate their interest in our success.

Very easy to get started. Allows me complete control over my practice with no administrative headaches.

As a provider with Headway since April 2022, I have been overall extremely pleased with the ease of use, ability to serve clients with a variety of insurances and rates of reimbursement. Client feedback has been positive also, including reminder emails for appointments and collection of co-insurance and co-pays. I couldn't concentrate on the clinical service as well without Headway. Thank you! 🙂

I have been using Headway for two months now. My experience has been nothing but positive. Profile is easy to set up, process was faster than I was expecting and the pay is great! It is the easiest way for me personally to grow my private practice. When I have had an issues it has been resolved within the week. They are supportive and communicative. I appreciate everything they do.

I honestly enjoy that I do not have to do the work of contacting the insurance companies and I do not have to deal with miss payments. If you would like to skip the back and forth with the insurance company, headway might be for you. The small percentage that is taken is more than fair for all the work they do in the back. I also enjoy that I can see how much money is coming in the next paycheck. If you work with insurance directly, you probably realized how long insurance companies take to pay. This was an easy way for me to be able to offer insurance therapy without the hazard of dealing directly with the insurance.

I run a small private practice and I onboarded with Headway (on a recommendation from a colleague) two years ago in order to streamline my billing and have everything in one place. There have been a few hiccups along the way, but nothing Headway did not address. I have been very satisfied with services offered and with how Headway has resolved issues in the past. I only gave a 4 star review because of response time. If Headway's response time was quicker or there was an immediate way to reach someone without filling out a help ticket (especially when it comes to billing issues) I would have given a 5 star review. Overall, I have had a positive experience with this company and will continue to recommend them to friends/colleagues as a way to streamline their billing.