They were able to find an appointment…
They were able to find an appointment time that works around my work schedule.
By Amanda L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,418 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
2,418 approved reviews, newest moderated first
They were able to find an appointment time that works around my work schedule.
By Amanda L.
Easy to use, great providers
By Adele
Love the selection of providers to choose from. Headway makes it easy to see what my co-pay is and takes care of everything for me so I can focus on getting the help and support I need. I've recommended it to multiple people now - I cannot speak highly enough.
By Rebel
Response from Headway· May 9, 2024
Thank you for the feedback! We appreciate you being a part of Headway.
It is very convenient way to get the help I need and the provider is wonderful
By Consumer
Easy to get in touch with my therapist, automatic appointment reminders, card on file for services and receipts emailed to me. Open communication regarding possible insurance issues. Very user-friendly interface.
By Allison S.
Response from Headway· May 9, 2024
Thank you for the feedback!
Dr. Kennedy is always reachable and provides the support I need.
By ESmarr
Response from Headway· May 8, 2024
So glad to hear it and thank you for sharing your experience with us!
Ease of access
By Katherine B.
The people are great
By Laith G.
Response from Headway· May 6, 2024
Thank you for the feedback! We appreciate you being a part of Headway.