Headway really streamlines the billing…
Headway really streamlines the billing process.
By Jessica
Response from Headway· Jul 22, 2024
Glad to hear it's been helpful for you! Appreciate the feedback.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,418 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
2,418 approved reviews, newest moderated first
Headway really streamlines the billing process.
By Jessica
Response from Headway· Jul 22, 2024
Glad to hear it's been helpful for you! Appreciate the feedback.
The company opens another pathway and promptly provides access to people needing care.
By Provider
Response from Headway· Jul 22, 2024
Thank you for the feedback! Glad to have you with us.
Higher insurance reimbursements, user friendly EHR and a referral incentive.
By C. K.
Response from Headway· Jul 22, 2024
Appreciate your feedback! Thank you for being here with us.
Everything runs so smooth! It makes my job so much easier not to have to worry about insurance companies and billing! Thank you!
By customer
Response from Headway· Jul 22, 2024
Thanks for the excellent feedback! We appreciate you being a part of Headway.
It's helpful to have headway negotiate competitive insurance rates, confirming benefits, and doing billing. I would like more transparency around the timeline of each contract and how often rates are renegotiated (specific to each insurance, I e., when can I expect a possible increase in rates for each insurance company)
By customer
Response from Headway· Jul 19, 2024
Thank you for the thoughtful feedback! We're always working on negotiating better rates for our providers with payers and will communicate with providers directly should any rates changes occur. Appreciate you being a part of Headway.
Headway really has been amazing. They have been very generous with incentives. And true to their word. Plus they are quick to respond to any questions or requests.
By Susan R.
Response from Headway· Jul 17, 2024
Thank you for the thoughtful feedback! We appreciate you being a part of Headway.
Headway is full of team members that are always willing to help. Recently Selena assisted me in reviewing my Psychology today profile and I'm forever grateful.
By Isabel C.
Response from Headway· Jul 16, 2024
We love to hear that and thank you for the kind feedback!
good rates negotiated by Headway
By Ginny C.