Headway is fab
User friendly. Psychiatrist and Counselor/Therapist (may have title wrong) have been fabulous
By Jessica M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,418 reviews
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Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
2,418 approved reviews, newest moderated first
User friendly. Psychiatrist and Counselor/Therapist (may have title wrong) have been fabulous
By Jessica M.
Headways billing service is clear and concise. The appointment reminder email are effective.
By Sharon B.
Wonderful experience overall
By D S.
Headway has made finding a therapist so easy. I really appreciate how transparent they are about co-pays which it tells me exactly what I’ll need to pay upfront, which takes a lot of stress out of the process. Plus, the website is super user-friendly. I love how simple it is to navigate and how smooth the whole experience has been.
By sarai B.
Kate is very easy to relate to! I feel like she listens and has always been flexible.
By Chandra C.
Easy to use and understand!
By Sheri S.
My doctor is amazing,caring and calm Listens to me well and tells it to me straight
By michael
The staff is professional yet friendly.
By Tamara S.