Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,418 reviews
HeadwaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
2,418 approved reviews, newest moderated first
Very helpful. Assisted with finding an in network provider, brought that information to me, and had a great first session with my therapist. Saved me a lot of time. Also, folks I spoke with during the planning process were engaged and focused on helping me. Strongly recommended!
By GB
Getting care was easy, therapist is great!
By Jeannette Di G.
Easy process. Connected me with a great therapist.
By Consumer
It's a very helpful site and I love my therapist. She's great and helping a lot.
By Christie K.
They made finding my providers extremely easy. They have made paying the copay no problem, and warn me before they pull the funds and have communicated with me about any changes.
By Richard W.
There has been no hiccups with Headway as far as billing, scheduling, etc. A big plus is the Therapist has been very professional and easy to talk to.
By Lionel P.
It’s a great platform to do therapy over. I’ve had great experiences with my therapist and it’s just really convenient.
By Tim T.
I have some issues accessing the necessary documents
By Matthew G.
