HeadshopReviews of headshop.com

I’m at a loss and this site is a scam. They supposedly shipped my item over a week ago- I reached out to Customer Service who said that the package is lost in transit and they are not responsible since I did not purchase insurance and they can do nothing more to help. I reached out to USPS to file a claim and per USPS- the tracking status indicated the item was never received by the postal service. The item I was purchasing is now out of stock. It’s ironic that it seems as though the item was batch scanned and is now lost? I’m thinking they claimed to drop it off simply so they could take my money and claim they are not responsible. It’s really really terrible and they are of no help. The worst customer service and company. DONT WASTE TIME OR MONEY HERE

Never received my grinder after over a month. Tried emailing and got no response. I was charged immediately and it never shipped. I now have to dispute the charge on my card. Buyer beware. Edit: 6 days after I sent an email, they replied here stating that they never heard from me.

Great prices and customer service. Shipping not the best though in terms of speed. Got my product I think about 7-8 days from when I ordered. One of my devices had issues within 30 days and they offered to talk to the manufacturer. In another case, my device had an issue after 30 days. They don't provide support for this but they at least pointed me to the right place. That's good customer service compared to other vendors I've talked to. They also have a good selection of products. I'm pretty happy with their service and will shop here again.

Great products

Ordered a Puffco Proxy 12/25 @1:08 pm, received delivery 12/29 @2:11 pm. The price was the best anywhere on the web ($216.27 after discount out the door). Could not be happier !! I will definitely do business with Headshop again.

Fast shipping! Packaged well!

Good prices, and very fast shipping. Overall a great experience, will order from again

There a great company shipping out supper fast