Item sent is not the one shown on the…
Item sent is not the one shown on the website.
By Customer
Response from HDIS· Jul 24, 2019
Thank you for your feedback. A Customer Care Representative will look into your order and give you a call!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 337 reviews with 3 stars · Clear filters
Item sent is not the one shown on the website.
By Customer
Response from HDIS· Jul 24, 2019
Thank you for your feedback. A Customer Care Representative will look into your order and give you a call!
Was very disappointed in the selection for incontinence items for bariactric people and the cost of the item. The item was shipped in a very timely manor as promise.
By Claudia
Response from HDIS· Jul 8, 2019
Thank you for your feedback. A customer care representative will give you a call to discuss options with you!
Issue I have is you don’t have a way to track your purchase. It would be great if we could at least get a text of date of expected delivery.
By Karen
Response from HDIS· Jul 8, 2019
Thank you for your feedback. We are fixing a glitch on our website regarding shipping status, and this feature will be available again soon!
only reason i give 3 stars was because when you order it takes to long for them to get to your home. i ordered a week ago or longer and i still have not recieved them.
By Sandy M.
Response from HDIS· Jun 27, 2019
Thank you for your feedback. We appreciate your business! We will look into your shipment and give you a call.
Delivery was a day later than what the tracking said online. That wasn’t a problem but my issue is that I feel these guys are too pricey. I can still get out and go to the big box drugstore, with coupons and other incentives, sometimes half the price of HDIS, even with their ‘we’ll send it every once in awhile’ discount. Right now I prefer not to pay the extra cost for convenience of delivery.
By Diane
Response from HDIS· Jun 18, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will give you a call to discuss ways to save money at HDIS.
Too expensive. The products are much less expensive in stores.
By jill234
Response from HDIS· Jun 18, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will give you a call to discuss ways to save money at HDIS.
At the very least, your service is adequate. Cost is prohibitive and quality of the product is not what I was expecting.
By David
Response from HDIS· Jun 18, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will give you a call to discuss ways to save money at HDIS.
The site is informative and helpful, however I didn’t get my merchandise fast enough
By ADOLFO H.
Response from HDIS· Jun 4, 2019
Thank you for your feedback. We appreciate your business! We will look into your order and be in touch.