Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 630 reviews with 4 stars · Clear filters
Not happy with change. No odor guard and no dry shield. Liked previous brand. Will not buy again. Will have to try another.
By Linda
Response from HDIS· Apr 7, 2015
Thank you for your feedback. A customer care representative will give you a call to discuss options that may be a better fit for you. Thanks!
The help desk makes an uncomfortable conversation very professional with thoughtful questions and answers to questions that you may have.
By John C.
Response from HDIS· Apr 6, 2015
Thank you for your feedback! We appreciate your business.
I have ordered only 3 times from HDIS, but each time has been a pleasure. Always immediate shipment as indicated and received in a timely manner. Prices are good and I will continue to do business with them.
By Patricia
Response from HDIS· Apr 6, 2015
Thank you for your feedback! We appreciate your business.
Hard to improve on this product. Very good!
By Virginia
Response from HDIS· Apr 3, 2015
Thank you for your feedback. We appreciate your business!
Good customer service. Representative seemed caring. Shipment was speedy. I wish I did not have to use HDIS to begin with ....I am saddled with this aggravating and frustrating symptom until I die and medicare does not pay for the cost !
By John
Response from HDIS· Apr 1, 2015
Thank you for your feedback. We appreciate your business!
not a big deal prices are not reduced. so it is easier to buy where you have a coupon or sale.,
By mama B.
Response from HDIS· Mar 31, 2015
Thank you for your feedback. We appreciate your business! If you sign up for our mailing list (at the bottom of our website), you will receive our weekly "Spotlight and Save" emails!
Good Company to order your needs for bladder controal. M.A McNair
By Mary A.
Response from HDIS· Mar 31, 2015
Thank you for your feedback. We appreciate your business!
We have been ordering for well over a year & are very happy with this company. We received 2 orders back to back that were wrong, but the customer service was excellent concerning this problem. After explaining the situation (product not accessible in our area) without any hesitation they immediately overnighted our product AT NO CHARGE! You don't find this service ver often. We can't say THANK YOU enough!
By Beatrice
Response from HDIS· Mar 31, 2015
Thank you for your feedback! We appreciate your business!
