Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 630 reviews with 4 stars · Clear filters
very quick delivery, but I have found a lower price in stores since then
By Ryan
Response from HDIS· Aug 4, 2015
Thank you for your feedback! We appreciate your business. We have products for all budgets. A customer service representative will call you to discuss different options.
Less embarrassing
By Lisa
Response from HDIS· Jul 30, 2015
Thank you for your feedback!
It is difficult to really now the absorbency of products. For example heavy Reassure pads, when you receive them, have an orange circle in the middle of the absorbency scale.
By Olga
Response from HDIS· Jul 29, 2015
Thank you for your feedback. If you would like samples of any of our products, please give us a call at 1-800-269-4663.
Excellent service in getting the product to us in fine form
By Lewis
Response from HDIS· Jul 27, 2015
Thank you for your feedback! We appreciate your business!
My order did arrive after 8 days . I expected an earlier arrival. I appreciated the quick response from HDIS after my initial opinion. It shows the merchant is trying to please the customer. I will order again from them, as per the telephone conversation with HDIS. I thank them for the consideration.
By Betty
Response from HDIS· Jul 24, 2015
Thank you for your feedback. We are sorry that you have not received your order, and we will look into this immediately. We will give you a call this morning.
it seem to take a long time to be delivered but products are good
By Carole
Response from HDIS· Jul 21, 2015
Thank you for your feedback! We appreciate your business. You can schedule your deliveries to arrive on a specific day each month to ensure you will have everything you need in a timely manner. Please call us to discuss this option if you are interested: 1-800-269-4663.
We have used this company for over a year for our sons diaper needs. They are very great to work with, always friendly and helpful! The only improvement I would like to see is faster processing time for credits for returns.
By Jennifer
Response from HDIS· Jul 20, 2015
Thank you for your feedback! We appreciate your business.
I wear a men's liberty bag which attaches to my penis. When the bag fills up it pulls down on the penis. Your shorts with a pouch holds the bag in position and is more comfortable especially in the summer when the uropants also a fine product is too warm especially when playing golf. I would suggest a deeper pocket to hold the bag and maybe a Velcro or zipper near the top of the pouch to prevent it from being pulled out during exercise
By Jim
Response from HDIS· Jul 20, 2015
Thank you for your feedback!
