The sampler package was very helpful…
The sampler package was very helpful but I clearly ordered the wrong one because none of the pads were absorbent enough.
By Barbara
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 630 reviews with 4 stars · Clear filters
The sampler package was very helpful but I clearly ordered the wrong one because none of the pads were absorbent enough.
By Barbara
All was just fine
By Pam
All is fine. Good service and prompt delivery. As to the 4 star, My theory is that NO ONE is perfect.
By CATHERINE
Shirley gill passed away 11/17/19
By Shirley
Arrive timely and just what i ordered what more can i say.
By Donald
The product is fine. I have been doing some price comparison and may switch to local stores.
By Jean D.
In my long relationship with HDIS I've had very few times I needed to contact customer service. When the need arouse, I was treated as I would hope. The situation was handled professionally.
By WDS
Wish prices could be lower..
By Rosina