Too expensive.
Too expensive. Package left in rain
By Helen
Response from HDIS· Aug 16, 2019
Thank you for your feedback. A Customer Care Representative will give you a call to discuss how to save time and money with HDIS!
Sunday, November 8, 2026 · Customer reviews of US businesses
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5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 337 reviews with 3 stars · Clear filters
Too expensive. Package left in rain
By Helen
Response from HDIS· Aug 16, 2019
Thank you for your feedback. A Customer Care Representative will give you a call to discuss how to save time and money with HDIS!
They had what we needed & it came in a timely manner but their price was way too high. They were the only place that had it so no other choice but to pay what was charged.
By Virginia J.
Response from HDIS· Aug 14, 2019
Thank you for your feedback. We appreciate your business. A Customer Care Representative will give you a call about how to save time and money with HDIS.
Honestly the products are good. Easy to order & delivered to your door which is fantastic. I would give them a 5 but lately the packaging is terrible! So much for being private when the package is opened. One piece of tape is going to hold it closed. It’s not the carrier fault because I’ve gotten them from different carriers Fedx,UPS,USPS. So long story short check out what they are doing in the warehouse .
By Sharon
Response from HDIS· Aug 14, 2019
Thank you so much for your feedback. We will pass this along to the warehouse and a Customer Care Representative will give you a call to follow up.
Love the product but it took forever to get it delivered.
By Jon
Response from HDIS· Aug 13, 2019
Thank you for your feedback. We appreciate your business! A Customer Care Representative will give you a call about setting up a scheduled delivery so you know exactly when it will arrive.
Expensive fees plus shipping. The only reason I ordered is because one of the fees was waved. Also, it took way too long to have my order delivered. I can buy this from a local store for cheaper and quicker. Lesson learned. I think this site is more geared towards long term subscriptions. I won't be reordering.
By Tracy
Response from HDIS· Aug 13, 2019
Thank you for your business! A Customer Care Representative will give you a call regarding way to save money with HDIS.
The name brand incontinence underwear I ordered were overpriced big time. The sample pack(s) are a great idea.
By Mata
Response from HDIS· Aug 7, 2019
Thank you for your feedback. We appreciate your business!
Discretion is fine but the pads were significantly cheaper before HDIS became the sole distributor.
By Tom
Response from HDIS· Jul 31, 2019
Thank you for your feedback. A Customer Care Representative will give you a call to discuss how to save money with HDIS.
I purchased some more of your cotton reusable panties, I ordered a different size because your underwear run small. The new bigger underwear are smaller than the previous set that I wanted to replace. I paid 72 dollars and can't wear them. I have ordered from HDIS before and usually do not have a problem with the order, but this time was a great disappointment. I find that some are larger than others, the main problem is the elastic in them.
By Diane L L.
Response from HDIS· Jul 25, 2019
Thank you so much for your feedback. We will pass this along to the manufacturer. A Customer Care Representative will give you a call to help you find the right product for your needs. Thank you!