Recent HDIS Experience
The website is easy to navigate and prices seem reasonable.
By Glenda
Response from HDIS· Oct 6, 2015
Thank you for your feedback! We appreciate your business.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 630 reviews with 4 stars · Clear filters
The website is easy to navigate and prices seem reasonable.
By Glenda
Response from HDIS· Oct 6, 2015
Thank you for your feedback! We appreciate your business.
Delivery was on time Thank you
By Karen
Response from HDIS· Oct 6, 2015
Thank you for your feedback! We appreciate your business.
items are easily ordered on-line, help is available if needed and product is at the door in a few short days
By Judith
Response from HDIS· Sep 28, 2015
Thank you for your feedback! We appreciate your business.
When shopping for Oxytrol I found the price to have increased by 20% on most sites. I was able to purchase the product from you for a reasonable price and received the merchandise in just a few days, shipping free.
By Mondell
Response from HDIS· Sep 25, 2015
Thank you for your business!
I have only ordered a couple of times now but each time I have appreciated the simple, easy to use web site both to order and check out and pay. My orders have been processed, shipped and received in a timely fashion every time. I want to mention the excellent customer service I got especially the first time when I was setting up my account every person I spoke with each time either on the phone or in chat or email all were very helpful and courteous. Thank You.
By Jeff
Response from HDIS· Sep 24, 2015
Thank you for your feedback. We appreciate your business!
So easy to shop on line and have product mailed to my home. No more wrestling in stores with large boxes that advertise my incontinence. I enjoy the confidentiality of your shipments.
By Elon
Response from HDIS· Sep 16, 2015
Thank you for your feedback! We appreciate your business.
I ordered products for an extended family member who lives out of state. When I was ready to re-order, I couldn't find what size the original order was; at least online. It was frustrating, so I just guessed on the second order. Better if there were more descriptive words of the product I ordered, on the email confirmation I receive (I even checked my account online, and it just had the name of the product, but not the size).
By Audre
Response from HDIS· Sep 15, 2015
Thank you for your feedback! Typically, the size details are included in the email confirmation. We will look into this!
I have purchased this product from a local store until just recently. Can no longer find it in stores, so had to resort to online. That has proved to be quite satisfactory. Thank you. Jim
By Jim
Response from HDIS· Sep 15, 2015
Thank you for your feedback! We appreciate your business.