Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 630 reviews with 4 stars · Clear filters
Item was purchased to help clean up my t-shirt and sweatshirt displays. Customers have a habit of taking an item off the display and then just stuff it back in. I am partly the blame because I haven;t been able to fold them concise enough to make it easy to pull out and replace. Package delivery was on time and not damages.
By I W.
Response from HDIS· Jan 6, 2016
Thank you for your feedback!
Speedy delivery. More expensive than I had anticipated.
By Nora
Response from HDIS· Jan 5, 2016
Thank you for your feedback. We appreciate your business!
Online order had no area to put in coupon code. Called HDIS immediately and was told it would be taken care of - it was not. Otherwise product and service are good. Have been a customer many years.
By Barbara
Response from HDIS· Jan 4, 2016
Thank you for your feedback. There is a place to put your coupon code during the checkout process online. A customer care representative will give you a call to ensure this is taken care of. Thank you!
Love the products. A little pricey but they do give a discount for monthly set up orders.
By Diane
Response from HDIS· Dec 28, 2015
Thank you for your feedback! We appreciate your business.
I like both products that is why I got them your truly lester e lamb
By LESTER L.
Response from HDIS· Dec 17, 2015
Thank you for your feedback! We appreciate your business.
VERY GOOD SERVICE
By Robert H.
Response from HDIS· Dec 15, 2015
Thank you for your feedback! We appreciate your business.
I have tried HDIS a number of times. Like the product. Lives up to the advertisement. Prices compare to what is in store. I am not really happy with the amount of time it takes between when I order and when the product arrives. I try to order before my supply gets too low, but usually have to go to store to get another product before my order arrives. What is the normal delivery time?
By Judy A.
Response from HDIS· Dec 14, 2015
Thank you for your feedback! A customer care representative will be in touch with you to answer all of your questions and to discuss ways that you will not run out of product.
better than having to go to the store all the time.
By Nancy F.
Response from HDIS· Dec 10, 2015
Thank you for your feedback. We appreciate your business.
