9 days still no delivery
9 days still no delivery
By James
Response from HDIS· May 28, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will look into this and give you a call.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 193 reviews with 2 stars · Clear filters
9 days still no delivery
By James
Response from HDIS· May 28, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will look into this and give you a call.
I meant to tap five stars—-
By Janet
Response from HDIS· May 10, 2019
Thank you for your feedback. We appreciate your business!
The reason for my review is due to the price of the product as I found I could get it at my grocery store for half the price of same product and quantity so I feel I got overcharged and won't buy this again here.
By Susan
Response from HDIS· May 6, 2019
Thank you for your feedback. A customer service representative will look into this and give you a call!
Delivery was agonizingly slow - track first said one date more than a week in advance, then moved it up two days, then back a day then only "in tranist" The woman I spoke with checked for me and suggested a way to ensure more timely delivery. As it was, I had to take a bus to get an interim supply
By Patricia
Response from HDIS· May 6, 2019
Thank you for your feedback. A customer service representative will look into this and give you a call!
Little to no written confirmation of my order. Notice of delivery date issued three times, but never correct. I'll never bother to buy from you again.... it was more doubt and anxiety than I want to experience again. I buy from Amazon, Walmart, Sams, Jockey, Hanes .... with frequency and no doubts or broken promises. You need to "grow up" your fulfillment services and communications. -- E. Dean Jones Sr.
By Dean S.
Response from HDIS· May 2, 2019
Thank you for your feedback. A customer service representative will look into this and give you a call!
It's been a week since I placed my order. Two items, one came in a reasonable amount of time, the other item I've been waiting a week and still hasn't arrived. I guess I'll have to order two weeks before I need it.
By Donald
Response from HDIS· Apr 19, 2019
Thank you for your business. We will look into your order and give you a call back. Thanks!
Shipping said it would get there Saturday but it didnt arrive until Wednesday. Its package was so big I had to pick it up at the post office.
By Susan
Response from HDIS· Mar 15, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will look into this and be in touch.
ordered POISE pads long #6 received Poise pads long #5
By Judy
Response from HDIS· Mar 1, 2019
Thank you for your feedback. We will be glad to assist you. A customer care representative will give you a call to get you the correct products.