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I have been ordering different products from HDIS a long time and I have always been satisfied.
By Annie J.
Response from HDIS· Jul 27, 2016
Thank you for your feedback! We appreciate your business.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 630 reviews with 4 stars · Clear filters
I have been ordering different products from HDIS a long time and I have always been satisfied.
By Annie J.
Response from HDIS· Jul 27, 2016
Thank you for your feedback! We appreciate your business.
I needed a supplier of incontinent products for my parents. They had progressed from "protective" to tabbed briefs. My warehouse clubs couldn't fulfill these needs so I went exploring. HDIS was at the top of the search results, and I am glad I didn't have to look very far. The selection is pretty impressive, and I found the prices very competitive to downright market leader. I just need to confirm that the product I selected will work. My only critique is that I needed to track the order, and I only received one email giving me a tracking ID. When you consider I get marketing emails about every other day, I think at least a progress email on the delivery status wouldn't be so bad. Overall a good service for the money.
By BQ
Response from HDIS· Jul 25, 2016
Thank you for your feedback! We appreciate your business.
Good service trouble free experience.
By Manny
Response from HDIS· Jul 22, 2016
Thank you for your feedback! We appreciate your business.
I like your pads alot, but I need a longer thin pad for myself. I always buy the Starter Thin Overnight pads, but hard to get to the store.
By Liz Whelan-Linda W.
Response from HDIS· Jul 21, 2016
Thank you for your feedback! We appreciate your business. A customer care representative will give you a call to help you find the product you are searching for.
You told me that you would e-mail a copy of the invoice and tracking information but did not do so
By Harold
Response from HDIS· Jul 21, 2016
Thank you for your feedback! We appreciate your business.
Last week, ordered ALWAYS ultimate (nite) long pads. There was no GEL as advertised. Picked up a package before ordering that had the GEL which is the best thing ever done. If not up to date, then one should pay less for older merchandise and not the full price. Delivery is very fast and am very pleased with that aspect.
By Carole
Response from HDIS· Jul 5, 2016
Thank you for your feedback. I am sorry that you did not get the product that you thought that you ordered. A customer care representative will give you a call today.
As always they did a great job and the product came fast
By Richard
Response from HDIS· Jun 30, 2016
Thank you for your feedback! We appreciate your business.
Reasonable price (with coupon). Fast delivery.
By Tom
Response from HDIS· Jun 30, 2016
Thank you for your feedback! We appreciate your business.