Good service but takes longer to get …
Good service but takes longer to get supplies recently.
By Bonnie
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 630 reviews with 4 stars · Clear filters
Good service but takes longer to get supplies recently.
By Bonnie
Recent order for vision aids - some BIG vision magnifying glasses and a lighted magnifier - were worthless. My regular monthly order of Tena pads is very satisfactory as to service and product.
By FRANCES S.
Response from HDIS· Apr 5, 2017
Thank you so much for your feedback. We appreciate your business!
I love their great staff because they are always able to answer my questions and suggest products. I like the scheduled delivery service. They are more expensive than the store so I have had to cut down on my purchases.
By Jinnie
Response from HDIS· Apr 4, 2017
Thank you so much for your feedback. We appreciate your business!
Great product. Have been using the interdry for yeast infections along a bad scar on lower abdomen where my belly flap goes over it, which in turn creates a great place for moisture, etc. Interdry not only stops the yeast build up, but when used regularly, it prevents it from occurring. I only wish this product would come already cut into certain sizes such as 3" x 24". Perhaps there would be a way to create sizes, like XS, S, M, L, XL, 2XL etc to match similar pant sizes for this area of the body, same for under breast areas. This would be nice for me because I have bad Rheumatoid Arthritis and someone else has to always cut my pieces and this might cause less embarrassment and more frequent usage.
By TJ
Staff is very helpful and understanding. If they don't have the answer they will find or the answer to the question. I am ver very happy that attends makes the cloth ultra thin pad w/wings.nthey work great for me have had no reactions of any kind. Will they make briefs cloth. Like material- attends.
By Chris
Response from HDIS· Apr 3, 2017
Thank you so much for your feedback. We appreciate your business!
Great customer service! Prompt accurate delivery and excellent variety of products. Used them for years and was always pleased with their service.
By Marie's D.
Response from HDIS· Mar 28, 2017
Thank you so much for your feedback. We appreciate your business!
Product was received on a timely basis.
By Fred
Response from HDIS· Mar 28, 2017
Thank you so much for your feedback. We appreciate your business!
My wife has colon cancer and suffers incontinence she is very pleased with the xxl discreet underwear.
By Robert
Response from HDIS· Mar 22, 2017
Thank you so much for your feedback. We appreciate your business!