review
Service was great, all the pads were good, but still don't know which one to purchase.
By Dannella
Response from HDIS· Oct 20, 2015
Thank you for your feedback. We appreciate your business!
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 4,259 reviews with 5 stars · Clear filters
Service was great, all the pads were good, but still don't know which one to purchase.
By Dannella
Response from HDIS· Oct 20, 2015
Thank you for your feedback. We appreciate your business!
Finding items I need and reordering is as easy as 1-2-3.
By Richard
Response from HDIS· Oct 20, 2015
Thank you for your feedback. We appreciate your business!
I always have trouble finding the incontinence pads I like in the stores. I ordered enough to last a while. I received them in just a few days. I will definitely be ordering again.
By Linda
Response from HDIS· Oct 20, 2015
Thank you for your feedback. We appreciate your business!
Representative was courteous and descreet. Order arrived on time and in good condition
By John
Response from HDIS· Oct 19, 2015
Thank you for your feedback. We appreciate your business!
The only thing that is lacking is that I cannot find where to put the coupon code when I do my own online orders, so I miss out on the $2 and $3 coupons. Otherwise, this company is great for prompt delivery of all items l have ordered and my scheduled orders are always on time.
By Frances
Response from HDIS· Oct 19, 2015
Thank you for your feedback. We appreciate your business! The place to enter the coupon code is on the checkout page. Please use the live chat option at the bottom of your screen next time and we will help you!
We ordered a walker with a seat and when it came in I was so pleased with it that if I need anything else this is the first place I would go. The product was a great price and was just what I wanted.
By Wanda
Response from HDIS· Oct 19, 2015
Thank you for your feedback. We appreciate your business!
You need to offer promotional values to get repeat orders from satisfied customers, base on their use and previous promotional offers.
By Kaushalya
Response from HDIS· Oct 19, 2015
Thank you for your feedback. We appreciate your business!
Well done everyone!
By C M.
Response from HDIS· Oct 19, 2015
Thank you for your feedback. We appreciate your business!