orders come right to our door in a …
orders come right to our door in a timely manner
By Kathleen
Response from HDIS· Apr 25, 2017
Thank you so much for your feedback. We appreciate your business!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 630 reviews with 4 stars · Clear filters
orders come right to our door in a timely manner
By Kathleen
Response from HDIS· Apr 25, 2017
Thank you so much for your feedback. We appreciate your business!
Very convenient. The products are high quality, too.
By Happy C.
Response from HDIS· Apr 25, 2017
Thank you so much for your feedback. We appreciate your business!
I am distressed by how long transportation is from St. Louis to NC. It seems like a long time from the time I place my order until I receive the item(s) ordered. What can be done to speed up the travel of items?
By Elaine
Response from HDIS· Apr 24, 2017
Thank you so much for your feedback and inquiry. A customer care representative will give you a call. We offer scheduled deliveries where you can save money and determine which day you'd like to receive your products. This sounds like it would be a great option for you!
I have had a great experience using this company. Their customer service is great, and they joyfully help take care of any concerns or questions I have had!
By Robbi
Response from HDIS· Apr 24, 2017
Thank you so much for your feedback. We appreciate your business!
Excellent customer service, prompt delivery. I was just hoping for a little more competitive pricing.
By Diane
Response from HDIS· Apr 20, 2017
Thank you so much for your feedback. We appreciate your business!
It took 2 days longer than promised to get them. I was very happy that you had the right product, since all of the local stores have quit carrying. However your price was doule the price at Target, when they used to carry them.
By Debby
Wish hdis had more options for heavy bladder control. There are still many products available to hospitals and nursing homes that I wish HDIS would sell to the public.
By Susan J.
Great company! Has higher quality items, unlike the drugstore selection.
By Jennifer
Response from HDIS· Apr 12, 2017
Thank you so much for your feedback. We appreciate your business!