Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 4,259 reviews with 5 stars · Clear filters
I ordered the wrong things in the first shipment and the wrong size in the second shipment. Your customer service is wonderful. I was able to do everything through email. All is being resolved with no problem or frustration.
By Pam for A.
Response from HDIS· Dec 7, 2015
Thank you for your feedback. We appreciate your business!
If there is a mistake it's probably you own fault
By Liz
Response from HDIS· Dec 7, 2015
Thank you for your feedback. We appreciate your business!
Found what we needed on-line although we have been a steady customer of HDIS for many years. Was very happy that the shipment arrived within 3 days. Always a pleasure to do business with HDIS. They truly care about their customers!
By W S.
Response from HDIS· Dec 3, 2015
Thank you for your feedback. We appreciate your business!
Good pricing, free shipping, fast delivery. Would shop again.
By Harold
Response from HDIS· Dec 3, 2015
Thank you for your feedback. We appreciate your business!
I've ordered twice...all is excellent
By Lorrena
Response from HDIS· Dec 2, 2015
Thank you for your feedback. We appreciate your business!
I love that you get to try all of the different shapes and sizes at the absorbency level you need.
By Paula
Response from HDIS· Dec 1, 2015
Thank you for your feedback. We appreciate your business!
The product we ordered was not for me by my mother. She loves it. The handle for the recliner lever work great. She no longer has to stand by the recliner to open it. She can set in the recliner. Much safer. Thank you and how ever designed it. Thank you.
By Mom and D.
Response from HDIS· Dec 1, 2015
Thank you for your feedback. We appreciate your business!
I like that I can call and talk to the friendly people and they are so helpful. The service is so prompt.
By Rosalie
Response from HDIS· Nov 30, 2015
Thank you for your feedback. We appreciate your business!
