Good stuff
Good stuff, good prices; thought shipping a bit slow.
By Rosa
Response from HDIS· May 30, 2017
Thank you so much for your feedback. We appreciate your business!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 630 reviews with 4 stars · Clear filters
Good stuff, good prices; thought shipping a bit slow.
By Rosa
Response from HDIS· May 30, 2017
Thank you so much for your feedback. We appreciate your business!
Terrific resource for those needing these types of supplies. Very helpful phone folks, good record keeping of past orders, prompt delivery, creative problem solving. My only "con" is I think the prices are a bit on the high side. I have been a customer for over 10 years.
By Janet
Response from HDIS· May 23, 2017
Thank you so much for your feedback. We appreciate your business!
Order was shipped promptly. Was correct as ordered.
By Dale
Response from HDIS· May 17, 2017
Thank you so much for your feedback. We appreciate your business!
THEY DON'T ABSORB WATER VERY WELL AND THE BACK COULD BE A LITTLE HIGHER FOR US THAT HAVE BIG BUTS
By Charlotte E.
Response from HDIS· May 16, 2017
Thank you so much for your feedback. A customer care representative will be in contact with you to discuss options that may better suit your needs!
Hubby says for the price cheaper to but in store
By Nancy
Response from HDIS· May 16, 2017
Thank you so much for your feedback. We appreciate your business!
Easy ordering. I tracked the delivery, which was suppose to arrive on Saturday. Only one box arrived. I called Fed Ex and they said the tracking number had been delivered. So I called HDIS and was told that there were two boxes and the other box had a different tracking number and the boxes must have gotten separated. She told me when that box was suppose to arrive and the new tracking number. I just have a suggestion to have the same tracking number, and on the shipping label indicate box 1 of 2 and box 2 of 2. They should be able to deliver both boxes together then.
By Mary
Response from HDIS· May 11, 2017
Thank you so much for your feedback. We appreciate your business!
Actually, customer service is always great. I deal with them for my mother's incontinence products It's just the product I ordered, Interdry, was unclear on the website as to the size. So I paid over $25 for a tiny piece of Interdry. Had the website been more clear on the actual size, I would not have purchased it for that high price. I ordered this directly from the website and did not speak to anyone in customer service.
By Ruth
Response from HDIS· May 8, 2017
Thank you so much for your feedback. We appreciate your business!
Of the brands I have tried, I like Depends Silhouette the best. It has the most natural fit.
By Linda
Response from HDIS· May 4, 2017
Thank you so much for your feedback. We appreciate your business!