took wayyyyyyyy too long to get …
took wayyyyyyyy too long to get shipment there.
By frank
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 323 reviews with 1 star · Clear filters
took wayyyyyyyy too long to get shipment there.
By frank
I got the wrong order. I got 2 absorbency and wanted 1 absorbency. I bought a 5 year supply.
By Marion
Response from HDIS· May 25, 2017
Thank you for your feedback. A customer care representative will be in contact with you soon.
For the very first time I am horribly disappointed and stressfully upset. I did not receive my order and at this time I have neither ordered items or a credit to my credit card. Will NEVER order again, nor recommend HDIS to friends with similar needs.
By Jennifer
Response from HDIS· May 15, 2017
Thank you so much for letting us know. We are very sorry for your unfortunate experience. A customer care representative will look into your order and give you a call today.
Second order delivered to the wrong address. I called after the first but that did no good. They did not follow the shipping address on the online orders. Well let's see if a second call helps or not.
By Kenneth
Response from HDIS· May 10, 2017
Thank you so much for your feedback. We appreciate your business! A customer care representative will be in touch with you soon.
I still have not received it yet. I paid for it but no product.
By Patricia
Response from HDIS· May 5, 2017
Thank you so much for letting us know! A customer care representative will look into this and give you a call today.
Taking to long
By Sandy
Response from HDIS· May 5, 2017
Thank you so much for letting us know. A customer care representative will look into this and get right back to you!
a big scam never send what is ordered no return policy never do buissness with this company again
By Pete
Response from HDIS· Apr 27, 2017
Thank you so much for your feedback. A customer care representative will be in contact with you to help find a product that may better suit your needs.
Quick convenient and delivered to my door at my request
By Jacqueline
Response from HDIS· Apr 18, 2017
Thank you so much for your feedback. We appreciate your business!