Too early to tell but so far they have…
Too early to tell but so far they have good service.
By Kathleen
Response from HDIS· Sep 11, 2018
Thank you for your feedback. We appreciate your business!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 630 reviews with 4 stars · Clear filters
Too early to tell but so far they have good service.
By Kathleen
Response from HDIS· Sep 11, 2018
Thank you for your feedback. We appreciate your business!
I think better of hdis since they’ve gotten the web site modernized and more user friendly!
By Joyce
Response from HDIS· Sep 6, 2018
Thank you for your feedback. We appreciate your business!
On auto delivery received unmarked packages of slightly different product. They work alright but are not of the same high quality and I was not notified that the product would be substituted. Otherwise I have had good service. I trust it will not happen again.
By Carol
Response from HDIS· Sep 6, 2018
Thank you for your feedback! A customer care representative will follow up with you today.
Pads. Are exactly right! Price, not great, it can’t find these hardly anywhere n town....so okay..
By Maryjo
Response from HDIS· Aug 31, 2018
Thank you for your feedback. We appreciate your business!
I had some difficulty getting the product ordered. Once ordered I did receive the order promptly.
By Jane
Response from HDIS· Aug 28, 2018
Thank you for your feedback. We appreciate your business!
Great idea and useful to those that find shopping exhausting but very costly, sorry!
By Ponce
Response from HDIS· Aug 24, 2018
Thank you for your feedback. We appreciate your business!
I really don't have a problem ordering from HDIS. My one negative is that is seems like as soon as I have ordered something, immediately after I receive a coupon by email, that cannot be used retroactively on the order I just made.
By Carol K.
Response from HDIS· Aug 23, 2018
Thank you for your feedback. We appreciate your business!
Shipping took longer than expected. Had to return product and the process was easy
By Patricia
Response from HDIS· Aug 22, 2018
Thank you for your feedback. We appreciate your business!