Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 630 reviews with 4 stars · Clear filters
Billing address entered on site did not show on order. Shipping address was entered as billing. This was corrected after an e mail to HDIS. Otherwise service was excellent!
By Robert
Response from HDIS· Feb 5, 2019
Thank you for your feedback. We appreciate your business!
Quality materials shipped quickly.
By David
Response from HDIS· Feb 5, 2019
Thank you for your feedback. We appreciate your business!
The size I chose for my weight fits perfect except for in the butt area down below there is some of the skin hanges out or the pants come up to high in the back, and a little bit uncomfortable but other than that I like them.
By Dennis
Response from HDIS· Feb 4, 2019
Thank you for your feedback. A customer care representative will give you a call to help you find an option that may be a better fit for you!
Excellent service
By Ruth
Response from HDIS· Jan 23, 2019
Thank you for your feedback. We appreciate your business!
These seems to hold a lot of fluid. The only problem we had was when trying to get them on the person in bed they had a tendency to rip apart. Moved person on side put the diaper under one side and rolled to other side and when pulling we ripped two on the soft part of diaper. They probably work for semi mobile people where they can lift there body up somewhat, but this person cannot even lift herself enough to take the stress off of diaper.
By Larry W.
Response from HDIS· Jan 23, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will give you a call to discuss options that may work better for you.
Whenever I call, it seems my orders are incorrect. Otherwise everything is great.
By Loretta
Response from HDIS· Jan 16, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will give you a call to discuss how to save money by signing up for a scheduled delivery. Your order will always be correct!
More expensive to buy it this way but convenient
By Julie
Response from HDIS· Jan 16, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will give you a call to discuss how to save money by signing up for a scheduled delivery.
Wish I could see cover of liners to kniw better what I am trying to order
By Carol L.
Response from HDIS· Jan 16, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will reach out to you to help you find the best product for your needs.
